Service Terms & Conditions
EFFECTIVE DATE: From the date of purchase, payment, or signature by the Client
Table of Contents
- Pitch Deck Design Services
- Landing Page Design Services
- Branding Solutions
- Storytelling Package Terms and Conditions
- Content Subscription Service
- Design Subscription Service
Brighter Future Studio: Terms and Conditions for Pitch Deck Design Services
Effective Date: From the date of purchase, payment, or signature by the Client
1. Definitions
1.1 Client: Refers to the individual or organisation commissioning the Pitch Deck Design Services.
1.2 Agency: Refers to Brighter Future Studio, the provider of the Pitch Deck Design Services.
1.3 Project: Refers to the Pitch Deck Design Services commissioned by the Client.
1.4 Scope: Refers to the deliverables, timelines, and revision rounds specified in the selected package.
2. Agreement and Effective Date
2.1 By purchasing, making payment for, or signing an agreement for a Pitch Deck Design Package, the Client agrees to these Terms and Conditions.
2.2 Effective Date: This agreement becomes effective on the date of payment, purchase, or signature by the Client, whichever occurs first.
2.3 The terms provided on the Brighter Future Studio website, including package descriptions, pricing, deliverables, timelines, and revision terms, form part of this agreement.
2.4 No Refund Policy: All payments are final and non-refundable, regardless of project outcome or satisfaction, unless the Agency fails to deliver the agreed-upon services due to negligence.
3. Scope of Services
3.1 The Agency will provide services as outlined in the selected package:
- Basic & Basic Express: Up to 20 pages, client content integration, delivery in Figma format, one major and one minor revision.
- Standard: Up to 30 pages, editable formats (PowerPoint, Google Slides, or Figma), two major and one minor revision, two content workshops.
- Premium: Up to 40 pages, editable formats, custom animations, five master slides, two major and two minor revisions, four content workshops.
3.2 Any work beyond the specified scope, including additional revisions or pages, will require a separate agreement and incur additional charges.
3.3 Expedited services are available for additional fees (see Section 8) and must be agreed upon in writing before commencement.
4. Timelines and Client Responsibilities
4.1 Non-Binding Timelines: Project timelines provided in the package details are estimates and are not binding. Completion of the project depends on the collaboration and timely communication between both parties.
4.2 Client Responsibilities:
- The Client must provide all necessary materials (e.g., content, logos, brand guidelines) and respond to feedback requests within three (3) business days to avoid delays.
- Failure to provide materials or feedback on time may result in extended timelines for which the Agency is not responsible.
4.3 Consolidated Feedback: The Client is encouraged to bundle revision requests into a single document or email to streamline the revision process.
4.4 Vacation and Holiday Periods: Work will pause during Brighter Future Studio's observed holiday periods:
- August 1st to August 15th
- December 24th to January 8th
- January 16th to January 20th
During these times, no work will be undertaken, and the Client will not incur charges for delays caused by these holiday periods. Work will resume immediately after the holiday period.
5. Payment Terms
5.1 Full payment is required upfront for all Pitch Deck Packages. Work will not commence until payment is received and confirmed.
5.2 Payments must be made via the methods specified by the Agency, including Stripe or other approved payment platforms.
5.3 No Refunds: Payments are non-refundable, including for cancellations or dissatisfaction, unless caused by Agency negligence.
5.4 For expedited services, the package fee and expedited service fee must be paid upfront before the expedited timeline begins.
6. Revisions and Approvals
6.1 Revisions must be requested within seven (7) days of receiving the draft deliverable.
6.2 Revision Limits:
- Major Revisions: Significant structural or content changes, limited to the number included in the package.
- Minor Revisions: Small edits or adjustments to fine-tune the pitch deck.
6.3 Additional revisions beyond the package limits will be charged at £300 per hour.
6.4 Clients requiring frequent updates or extensive revisions are encouraged to transition to a Design Subscription Plan for ongoing support.
7. Data and Privacy
7.1 Data Collection: The Agency collects only the information necessary to complete the Project, including contact details and project-specific materials.
7.2 Data Security: The Agency employs industry-standard measures to protect client data but cannot guarantee absolute security for data transmitted electronically.
7.3 Retention of Data: Client-provided materials and data will be securely stored for up to 12 months following project completion unless otherwise agreed.
7.4 Confidentiality: Both parties agree to keep all shared materials and communications confidential.
8. Expedited Services
8.1 Clients requiring faster timelines may opt for expedited services, subject to availability and mutual agreement.
8.2 Expedited Service Fees:
- Basic Package: £1,000
- Standard Package: £1,500
- Premium Package: £2,000
8.3 The expedited timeline and associated fees must be agreed upon in writing before commencement.
8.4 Expedited services require faster feedback and approval times to meet deadlines.
9. Permissions for Showcasing Designs
9.1 The Agency retains the right to feature final deliverables in its portfolio, marketing materials, and showcases.
9.2 The Agency will exclude or anonymise sensitive or proprietary information as identified by the Client.
9.3 Prior to showcasing, the Agency will obtain the Client’s approval for the specific content to be displayed.
9.4 Clients may opt out of showcasing by providing written notice within 30 days of project completion.
10. Disclaimers and Limitation of Liability
10.1 The Agency is not responsible for any outcomes resulting from the use of the pitch deck, including funding or investor decisions.
10.2 Project timelines are not binding and are contingent on collaboration and timely communication from both parties.
10.3 The Agency’s liability is limited to the fees paid for the Project.
11. Force Majeure
Neither party shall be held liable for delays or non-performance caused by circumstances beyond their reasonable control, including but not limited to natural disasters, technical failures, or acts of war.
12. Call Cancellations and Missed Appointments
12.1 Scheduled calls must be confirmed or rescheduled at least 24 hours in advance.
12.2 Missed calls or cancellations without notice will incur a charge of £300 per hour.
13. Non-Solicitation Clause
The Client agrees not to solicit or attempt to hire any employee, contractor, or collaborator of Brighter Future Studio for a period of 12 months following the completion of this agreement or termination of the relationship. If such solicitation occurs, the Client agrees to compensate Brighter Future Studio with a fee equivalent to the employee's annual salary or contracted rate.
14. Governing Law
This agreement is governed by the laws of England and Wales.
Final Acknowledgment
By purchasing a Pitch Deck Package, the Client agrees to these Terms and Conditions, including the policies on revisions, timelines, expedited services, vacation periods, data and privacy, permissions for showcasing designs, and no refunds.
Brighter Future Studio: Terms and Conditions for Landing Page Design Services
Effective Date: From the date of purchase, payment, or signature by the Client.
1. Definitions
1.1 Client: Refers to the individual or organisation commissioning the Landing Page Design Services.
1.2 Agency: Refers to Brighter Future Studio, the provider of the Landing Page Design Services.
1.3 Project: Refers to the Landing Page Design Services commissioned by the Client.
1.4 Scope: Refers to the deliverables, timelines, and revision rounds specified in the selected package.
2. Agreement and Effective Date
2.1 By purchasing, making payment for, or signing an agreement for a Landing Page Design Package, the Client agrees to these Terms and Conditions.
2.2 Effective Date: This agreement becomes effective on the date of payment, purchase, or signature by the Client, whichever occurs first.
2.3 The terms provided on the Brighter Future Studio website, including package descriptions, pricing, deliverables, timelines, and revision terms, form part of this agreement.
2.4 No Refund Policy: All payments are final and non-refundable, regardless of project outcome or satisfaction, unless the Agency fails to deliver the agreed services due to negligence.
3. Scope of Services
3.1 The Agency will provide services as outlined in the selected package:
- Basic Package: Up to 8 sections, client-provided copy integration, designs for large desktop, small desktop, and mobile, integration of a contact form and newsletter, basic animations, one major and one minor revision.
- Standard Package: Everything in the Basic Package, plus up to 10 sections, intensive copy workshopping, 404 and Terms pages, Google Analytics and newsletter setup, two major and one minor revision.
- Premium Package: Everything in the Standard Package, plus up to 12 sections, CMS development and integration on Framer, custom blog development, SEO enhancements, and additional revision rounds.
3.2 Any work beyond the specified scope, including additional sections, revisions, or functionality, will require a separate agreement and incur additional charges.
3.3 Expedited services are available for additional fees (see Section 9) and must be agreed upon in writing before commencement.
4. Timelines and Client Responsibilities
4.1 Non-Binding Timelines: Project timelines provided in the package details are estimates and are not binding. Completion of the project depends on the collaboration and timely communication between both parties.
4.2 Client Responsibilities:
- Provide all necessary materials (e.g., copy, images, brand guidelines) and respond to feedback requests within three (3) business days to avoid delays.
- Ensure that the provided content aligns with the agreed structure and scope of the project.
4.3 Consolidated Feedback: Feedback must be consolidated into a single, clear document or email to streamline revisions and maintain project timelines.
4.4 Vacation and Holiday Periods: Work will pause during Brighter Future Studio's observed holiday periods:
- August 1st to August 15th
- December 24th to January 8th
- January 16th to January 20th
During these times, no work will be undertaken, and the Client will not incur charges for delays caused by these holiday periods. Work will resume immediately after the holiday period.
5. Payment Terms
5.1 Full payment is required upfront for all Landing Page Packages. Work will not commence until payment is received and confirmed.
5.2 Payments must be made via the methods specified by the Agency, including Stripe or other approved payment platforms.
5.3 No Refunds: Payments are non-refundable, including for cancellations or dissatisfaction, unless caused by Agency negligence.
5.4 For expedited services, the package fee and expedited service fee must be paid upfront before the expedited timeline begins.
6. Revisions and Approvals
6.1 Revisions must be requested within seven (7) days of receiving the draft deliverable.
6.2 Revision Limits:
- Basic Package: One major and one minor revision.
- Standard Package: Two major and one minor revision.
- Premium Package: Two major and two minor revisions.
6.3 Additional revisions beyond the package limits will be charged at £300 per hour.
6.4 Clients requiring frequent updates or additional design work are encouraged to transition to a Design Subscription Plan for ongoing support.
7. Data and Privacy
7.1 Data Collection: The Agency collects only the information necessary to complete the Project, including contact details and project-specific materials.
7.2 Data Security: The Agency employs industry-standard measures to protect client data but cannot guarantee absolute security for data transmitted electronically.
7.3 Retention of Data: Client-provided materials and data will be securely stored for up to 12 months following project completion unless otherwise agreed.
7.4 Confidentiality: Both parties agree to keep all shared materials and communications confidential.
8. Permissions for Showcasing Designs
8.1 The Agency retains the right to feature final deliverables in its portfolio, marketing materials, and showcases.
8.2 The Agency will exclude or anonymise sensitive or proprietary information as identified by the Client.
8.3 Prior to showcasing, the Agency will obtain the Client’s approval for the specific content to be displayed.
8.4 Clients may opt out of showcasing by providing written notice within 30 days of project completion.
9. Expedited Services
9.1 Clients requiring faster timelines may opt for expedited services, subject to availability and mutual agreement.
9.2 Expedited Service Fees:
- Basic Package: £4,500
- Standard Package: £6,000
- Premium Package: £7,500
9.3 The expedited timeline and associated fees must be agreed upon in writing before commencement.
9.4 Expedited services require faster feedback and approval times to meet deadlines.
10. Disclaimers and Limitation of Liability
10.1 The Agency is not responsible for any outcomes resulting from the use of the landing page, including user engagement, conversions, or website performance metrics.
10.2 Project timelines are not binding and are contingent on collaboration and timely communication from both parties.
10.3 The Agency’s liability is limited to the fees paid for the Project.
11. Call Cancellations and Missed Appointments
11.1 Scheduled calls must be confirmed or rescheduled at least 24 hours in advance.
11.2 Missed calls or cancellations without notice will incur a charge of £300 per hour.
12. Non-Solicitation Clause
The Client agrees not to solicit or attempt to hire any employee, contractor, or collaborator of Brighter Future Studio for a period of 12 months following the completion of this agreement or termination of the relationship. If such solicitation occurs, the Client agrees to compensate Brighter Future Studio with a fee equivalent to the employee's annual salary or contracted rate.
13. Governing Law
This agreement is governed by the laws of England and Wales.
Final Acknowledgment
By purchasing a Landing Page Design Package, the Client agrees to these Terms and Conditions, including the policies on revisions, timelines, expedited services, vacation periods, data and privacy, permissions for showcasing designs, and no refunds.
Brighter Future Studio: Terms and Conditions for Branding Solutions
Effective Date: From the date of purchase, payment, or signature by the Client.
1. Definitions
1.1 Client: Refers to the individual or organisation commissioning the Branding Solutions.
1.2 Agency: Refers to Brighter Future Studio, the provider of the Branding Solutions.
1.3 Project: Refers to the Branding Solutions Services commissioned by the Client.
1.4 Scope: Refers to the deliverables, timelines, and revision rounds specified in the selected package.
2. Agreement and Effective Date
2.1 By purchasing, making payment for, or signing an agreement for a Branding Package, the Client agrees to these Terms and Conditions.
2.2 Effective Date: This agreement becomes effective on the date of payment, purchase, or signature by the Client, whichever occurs first.
2.3 The terms provided on the Brighter Future Studio website, including package descriptions, pricing, deliverables, timelines, and revision terms, form part of this agreement.
2.4 No Refund Policy: All payments are final and non-refundable unless the Agency fails to deliver the agreed services due to negligence.
3. Scope of Services
3.1 The Agency will provide services as outlined in the selected package:
- Founder’s Essentials Package:
- Strategy: Vision, Mission, Purpose, and Values Workshop.
- Design: Visual identity (logo, colours, fonts), landing page design (up to 8 sections), pitch deck template (15 pages), social media profile design, and social media post templates.
- Strategic Brand Development Package:
- Strategy: Vision, Mission, Purpose, and Values Workshop; customer persona development; competitor research; brand voice and messaging guidelines.
- Storytelling: Storytelling workshops (Origin, Vision, Purpose); final stories (Origin, Vision, Purpose).
- Design: Moodboarding; logo design and usage guidelines; brand identity development; brand applications (concept refinement, visual rules); brand book; a single logo animation.
- Touchpoints: Business card and signature design; LinkedIn profile design; pitch deck template (20 pages).
3.2 Any work beyond the specified scope, including additional revisions or touchpoints, will require a separate agreement and incur additional charges.
3.3 Brand deployment discussions or additional deliverables (e.g., launch materials) will require separate scoping and agreements.
4. Timelines and Client Responsibilities
4.1 Non-Binding Timelines: Timelines provided are estimates and not binding. Project completion depends on Client collaboration and timely communication.
4.2 Client Responsibilities:
- Provide requested materials (e.g. brand assets, existing designs, and feedback) promptly.
- Attend workshops or scheduled meetings as required.
- Consolidate feedback into a single document or email per revision round.
4.3 Delays: Delays caused by the Client, such as delayed responses or missed meetings, may result in timeline extensions without constituting a breach of agreement.
4.4 Vacation and Holiday Periods: Work will pause during Brighter Future Studio's observed holiday periods:
- August 1st to August 15th
- December 24th to January 8th
- January 16th to January 20th
During these times, no work will be undertaken, and the Client will not incur charges for delays caused by these holiday periods. Work will resume immediately after the holiday period.
4.5 Call Cancellations and Missed Appointments:
- Scheduled calls must be confirmed or rescheduled at least 24 hours in advance.
- Missed calls or cancellations without notice will incur a charge of £300 per hour.
5. Payment Terms
5.1 Full payment is required upfront for the Founder’s Essentials Package. For the Strategic Brand Development Package, payment plans may be available upon request and must be agreed upon before project commencement.
5.2 Third-party purchases (e.g., fonts, stock images) made on behalf of the Client will include a 10% surcharge.
5.3 Late Payment Charges: Payments made after the stipulated 14 working-day period from receiving the invoice will incur a late fee of 3.5% per week, compounded weekly, until paid in full.
5.4 Ownership of all deliverables remains with the Agency until full payment is received.
6. Revisions and Approvals
6.1 Strategy Phase (No Revisions): Workshops in the Strategy Phase result in deliverables based on collaborative discussions and outcomes. No revision rounds are included.
6.2 Design Phase (Revisions):
- Two major revisions: Major revisions include significant updates such as exploring new design concepts or refining logos.
- Two minor revisions: Minor revisions include detail-oriented adjustments, such as colour tweaks or layout refinements.
6.3 Feedback Consolidation: Feedback must be consolidated into a single document per round to streamline communication.
6.4 Additional revisions or changes beyond scope will be charged at £300/hour.
7. Ownership and Intellectual Property
7.1 Ownership of source files (e.g., Figma, Adobe) remains with the Agency unless otherwise agreed upon for an additional fee.
7.2 Final deliverables (e.g., logos, templates) will be transferred to the Client upon full payment.
8. Showcasing Permissions
8.1 The Agency reserves the right to showcase non-sensitive final deliverables in its portfolio, marketing materials, or case studies without prior approval.
8.2 Sensitive information will be excluded unless explicitly approved by the Client.
9. Non-Solicitation Clause
The Client agrees not to solicit or attempt to hire any employee, contractor, or collaborator of Brighter Future Studio for a period of 12 months following the completion of this agreement or termination of the relationship. If such solicitation occurs, the Client agrees to compensate Brighter Future Studio with a fee equivalent to the employee's annual salary or contracted rate.
10. Indemnity and Liability
10.1 The Agency is not liable for any indirect or consequential damages resulting from the Project.
10.2 The Client indemnifies the Agency against third-party claims arising from misuse of deliverables.
11. Force Majeure
Neither party shall be liable for delays or non-performance caused by events beyond reasonable control, including natural disasters, technical failures, or strikes.
12. Termination
12.1 Either party may terminate the agreement if the other breaches its terms and fails to remedy the breach within 30 days of written notice.
12.2 Upon termination, all pending payments become due immediately.
13. Governing Law
This agreement is governed by the laws of England and Wales.
Final Acknowledgment
By purchasing a Branding Package, the Client agrees to these Terms and Conditions, including all policies on timelines, revisions, payments, vacation periods, and data usage.
Brighter Future Studio: Storytelling Package Terms and Conditions
Effective Date: From the date of purchase, payment, or signature by the Client.
1. Definitions
1.1 Client: The individual or organisation commissioning the Storytelling Package.
1.2 Agency: Brighter Future Studio, the provider of Storytelling Services.
1.3 Project: Refers to the Storytelling Service commissioned, covering Origin, Purpose, and Vision Stories.
1.4 Scope: Refers to the deliverables, timelines, and services specified in the agreed-upon package.
2. Agreement and Effective Date
2.1 By purchasing, making payment for, or signing an agreement for Storytelling Services, the Client agrees to these Terms and Conditions.
2.2 Effective Date: This agreement becomes effective on the date of payment, purchase, or signature by the Client, whichever occurs first.
2.3 No Refund Policy: All payments are final and non-refundable unless the Agency fails to deliver the agreed services due to negligence.
3. Scope of Services
3.1 The Agency will provide Storytelling Services as outlined in the selected package. Deliverables typically include:
- Development of Origin, Purpose, and/or Vision Stories as specified in the package.
- Facilitation of workshops for story development.
- Implementation support sessions to integrate the stories into the Client’s operations.
3.2 Customisations or additions beyond the scope of the original agreement will require additional charges and a separate agreement.
3.3 The Client will be responsible for implementing the stories beyond the workshops and sessions provided unless otherwise agreed.
4. Timelines and Client Responsibilities
4.1 Non-Binding Timelines: Project timelines provided are estimates and depend on Client collaboration and timely feedback.
4.2 Client Responsibilities:
- Provide all necessary materials, such as company history, existing narratives, and stakeholder feedback, prior to workshops.
- Ensure prompt attendance at scheduled workshops and feedback sessions.
- Respond to Agency communications within seven (7) days to maintain project flow.
4.3 Delays: Delays caused by the Client may result in timeline extensions without constituting a breach of agreement.
4.4 Vacation and Holiday Periods: Work will pause during Brighter Future Studio's observed holiday periods:
- August 1st to August 15th
- December 24th to January 8th
- January 16th to January 20th
During these times, no work will be undertaken, and the Client will not incur charges for delays caused by these holiday periods. Work will resume immediately after the holiday period.
4.5 Call Cancellations and Missed Appointments:
- Scheduled calls or workshops must be confirmed or rescheduled at least 24 hours in advance.
- Missed calls or cancellations without notice will incur a charge of £300 per hour.
5. Payment Terms
5.1 Payments must be made as outlined in the selected Storytelling Package agreement.
5.2 Any third-party purchases (e.g., tools, platforms) made on behalf of the Client will include a 10% surcharge.
5.3 Late Payment Charges: Payments made after the stipulated 14 working-day period from receiving the invoice will incur a late fee of 3.5% per week, compounded weekly, until paid in full.
5.4 Ownership of all deliverables remains with the Agency until full payment is received.
6. Workshops and Revisions
6.1 Workshops: Story Development Workshops are central to this package, and revisions are not provided during the strategy phase.
6.2 Revisions Post-Workshops:
- One revision round: Included post-workshop to refine the stories.
- Additional revisions beyond the included round will incur charges at £300/hour.
6.3 Feedback Consolidation: Feedback must be consolidated into a single document to streamline communication and ensure clarity.
7. Ownership and Intellectual Property
7.1 Ownership of final stories is transferred to the Client upon full payment.
7.2 Source files, raw drafts, and workshop recordings remain the property of the Agency unless otherwise agreed.
8. Showcasing Permissions
8.1 The Agency reserves the right to showcase non-sensitive deliverables in its portfolio, marketing materials, or case studies.
8.2 Sensitive information will be excluded unless explicitly approved by the Client.
9. Non-Solicitation Clause
The Client agrees not to solicit or attempt to hire any employee, contractor, or collaborator of Brighter Future Studio for a period of 12 months following the completion of this agreement or termination of the relationship. If such solicitation occurs, the Client agrees to compensate Brighter Future Studio with a fee equivalent to the employee's annual salary or contracted rate.
10. Indemnity and Liability
10.1 The Agency is not liable for any indirect or consequential damages resulting from the Project.
10.2 The Client indemnifies the Agency against third-party claims arising from the use or misuse of deliverables.
11. Force Majeure
Neither party shall be liable for delays or non-performance caused by events beyond reasonable control, including natural disasters, technical failures, or strikes.
12. Termination
12.1 Either party may terminate the agreement if the other breaches its terms and fails to remedy the breach within 30 days of written notice.
12.2 Upon termination, all pending payments become due immediately.
13. Governing Law
This agreement is governed by the laws of England and Wales.
Final Acknowledgment
By commissioning Storytelling Services, the Client agrees to these Terms and Conditions, including all policies on timelines, workshops, payments, vacation periods, and data usage.
Brighter Future Studio: Terms and Conditions for Content Subscription Service
Effective Date: From the date of purchase, payment, or signature by the Client.
1. Subscription Overview
This Content Subscription Agreement ("Agreement") is between Brighter Future Studio ("the Agency") and the subscriber ("the Client") purchasing the content subscription service. By subscribing, paying, or signing, the Client acknowledges and agrees to these terms and all conditions outlined herein.
2. Subscription Plans
2.1 The Agency offers three subscription tiers:
- Start Plan: £4,995/month
- Expand Plan: £7,995/month
- Scale Plan: £11,995/month
2.2 Details of each plan, including concurrent tasks, content strategy sessions, and deliverables, are provided on the Agency’s website. Subscriptions are billed monthly, and no refunds are provided due to the bespoke nature of this service.
3. Scope of Work
3.1 Included Services:
- Tailored content creation aligned with the Client’s needs and subscription tier.
- Complimentary content strategy session for Start and Expand Plans; monthly strategy for Scale Plans.
- Unlimited revisions for all active subscription requests during the subscription term.
- Access to a private content dashboard with archives and resources.
3.2 Excluded Services:
- Content types such as personal memoirs, highly technical instruction manuals, or any work outside the Agency’s expertise.
- Services not explicitly included in the subscription tier require additional agreements and costs.
3.3 Revisions Policy:
- Revisions are only provided during the active subscription term.
- If the Client’s subscription ends due to non-payment or cancellation, any remaining revisions or work will not be completed.
- Clients must ensure their subscription is active for revisions to be made.
4. Timelines:
4.1 Binding Timelines:
- Timelines for deliverables become binding only once the subscription is paid for, all required information and feedback are received, and communication remains timely.
- Delays caused by the Client may result in adjustments to the timeline.
4.2 Vacation and Holiday Periods:
- Subscriptions are paused during Brighter Future Studio's observed holiday periods:
- August 1st to August 15th
- December 24th to January 8th
- January 16th to January 20th
- During these times, no work will be undertaken, and the Client’s subscription will automatically pause and resume after these dates without any loss of subscription time.
5. Subscription Management
5.1 Automated Payments:
- Payments are processed automatically via Stripe on a recurring basis. It is the Client’s responsibility to ensure payment methods remain valid.
- Non-payment due to expired cards, insufficient funds, or canceled payment methods will automatically pause all work until payment is resolved.
5.2 Cancellation Policy:
- Clients can cancel their subscription via the content dashboard or by notifying the Agency via email.
- It is solely the Client’s responsibility to cancel their subscription before the next billing cycle if they wish to discontinue the service.
- Cancellations are effective at the end of the current billing cycle. Work and revisions stop immediately once the billing cycle ends unless the subscription is renewed.
5.3 Paused Subscriptions:
- Subscriptions can be paused by the Client at any time. Any unused days in a paused subscription can be resumed later within the same calendar year.
6. Billing and Payments
6.1 Payments are processed automatically on the same calendar day each month as the subscription start date.
6.2 Non-payment or failed payments automatically halt all work and revisions.
6.3 All outstanding balances must be resolved before work can resume.
6.4 The Agency does not issue refunds for unused subscription time or canceled subscriptions.
7. Service Process
7.1 Submit Requests: Content requests are submitted via the private dashboard provided to the Client.
7.2 Prioritize Tasks: Clients can prioritize projects to address their most critical needs.
7.3 Content Creation: The Agency’s team delivers high-quality drafts aligned with the Client’s brand guidelines.
7.4 Revisions: Unlimited revisions are provided for active requests during the subscription term. Revisions are not applicable once the subscription ends.
7.5 Delivery Timelines: Drafts for short-form content are typically delivered within 72 hours, but timelines for larger projects may vary based on scope and communication.
8. Liability and Protection
8.1 Timely Communication:
- Timelines and deliverables are dependent on prompt responses and communication from the Client.
- Delays in feedback, approvals, or providing necessary information may result in extended timelines.
8.2 Limitations of Liability:
- The Agency is not liable for any indirect, consequential, or incidental damages arising from delays, missed deadlines, or dissatisfaction with creative output.
- The Client assumes all responsibility for the final use of delivered content.
9. Client Responsibilities
9.1 Provide timely feedback, accurate information, and access to necessary materials to ensure efficient progress.
9.2 Ensure all communication and approvals are completed within the active subscription term.
9.3 Manage their subscription, including cancellations and payment updates, via the dashboard or email.
9.4 Failure to meet payment obligations will result in immediate suspension of services.
10. Confidentiality
10.1 The Agency guarantees confidentiality of all Client materials and content.
10.2 All intellectual property rights for created content transfer to the Client upon payment completion.
11. Non-Solicitation Clause
The Client agrees not to solicit or attempt to hire any employee, contractor, or collaborator of Brighter Future Studio for a period of 12 months following the termination of this agreement. Breach of this clause will incur compensation equivalent to the employee's annual salary or contracted rate.
12. Termination
12.1 Either party may terminate the subscription with 30 days’ notice. If terminated mid-cycle, no refunds are issued, but work already delivered remains the Client’s property.
12.2 Work stops immediately at the end of the billing cycle if the subscription is canceled or not renewed.
13. Dispute Resolution
13.1 Any disputes arising from this agreement shall first be resolved through mediation. If mediation fails, disputes will be subject to the jurisdiction of England and Wales.
Final Acknowledgment
By subscribing to the Content Subscription Service, the Client agrees to these Terms and Conditions, including all policies on timelines, revisions, payments, vacation periods, and subscription management.
Brighter Future Studio: Terms and Conditions for Design Subscription Service
Effective Date: From the date of purchase, payment, or signature by the Client.
1. Agreement
1.1 This agreement is between Brighter Future Studio (“Agency”) and the Client (“Client”).
1.2 By purchasing and paying for the Design Subscription Service, the Client agrees to these Terms and Conditions.
2. Service Overview
2.1 The Design Subscription provides unlimited design requests for collateral such as social media graphics, landing pages, and pitch deck templates, delivered sequentially based on the Client's queue and priorities.
3. Revisions and Feedback
3.1 Unlimited revisions are included for all deliverables until the Client is satisfied.
3.2 Feedback must be provided within seven (7) calendar days of receiving drafts; otherwise, the project may be delayed.
4. Payment and Access
4.1 Subscriptions are billed monthly or annually as agreed. Payments are processed automatically via Stripe on a recurring basis.
4.2 Non-payment due to expired cards, insufficient funds, or canceled payment methods will automatically pause all work until payment is resolved.
4.3 The Client must notify the Agency via email if they wish to cancel their subscription. The Agency is not responsible for subscriptions that are not canceled by the Client.
4.4 Cancellations are effective at the end of the current billing cycle. Work and revisions stop immediately once the billing cycle ends unless the subscription is renewed.
4.5 No refunds are provided due to the bespoke nature of this service.
5. Client Responsibilities
5.1 The Client must provide all necessary information, assets, and design briefs promptly to avoid delays.
5.2 The Client is responsible for approving designs that do not contain sensitive or proprietary information.
6. Scope of Work
6.1 This service covers digital design work, including but not limited to marketing materials, pitch decks, iconography, and ad designs.
6.2 The service does not cover 3D modelling, extensive print projects, or Adobe InDesign documents unless otherwise agreed.
7. Delivery Timelines
7.1 Standard delivery for small projects is within 72 hours. Larger projects, like landing pages, may require additional time and will be delivered in stages.
7.2 Timelines are estimates and depend on the Client’s responsiveness.
7.3 Timelines are not legally binding unless both parties have explicitly agreed to binding deadlines in writing.
8. Vacation and Holiday Periods
8.1 Subscriptions are paused during Brighter Future Studio's observed holiday periods:
- August 1st to August 15th
- December 24th to January 8th
- January 16th to January 20th
8.2 During these times, no work will be undertaken, and the Client’s subscription will automatically pause and resume after these dates without any loss of subscription time.
9. Pause and Resume Feature
9.1 Subscriptions may be paused by the Client at any time. Any unused days in a paused subscription can be resumed later within the same calendar year.
9.2 If the Client’s subscription lapses due to non-payment, work will pause immediately and will only resume upon successful payment.
10. Confidentiality and Usage
10.1 The Agency will not share or disclose sensitive Client information.
10.2 The Agency may showcase completed projects for portfolio purposes, excluding sensitive or proprietary elements unless approved by the Client.
11. Ownership and Intellectual Property
11.1 Final deliverables belong to the Client upon full payment.
11.2 Source files (e.g., Figma, Adobe) remain the property of the Agency unless otherwise agreed and subject to an additional fee.
12. Liability and Protection
12.1 The Agency is not liable for delays caused by the Client’s failure to provide feedback, assets, or other required information.
12.2 Timelines and deliverables are dependent on prompt responses and communication from the Client. Delays in feedback, approvals, or providing necessary information may result in extended timelines.
13. Non-Solicitation Clause
The Client agrees not to solicit or attempt to hire any employee, contractor, or collaborator of Brighter Future Studio for a period of 12 months following the termination of this agreement. Breach of this clause will incur compensation equivalent to the employee's annual salary or contracted rate.
14. Dispute Resolution
14.1 Any disputes arising from this agreement shall first be resolved through mediation. If mediation fails, disputes will be subject to the jurisdiction of England and Wales.
Final Acknowledgment
By subscribing to the Design Subscription Service, the Client agrees to these Terms and Conditions, including all policies on timelines, revisions, payments, vacation periods, and subscription management.